Experience
A timeline of building, shipping, and learning.
Apr 2026 to Present
Business Development Intern · Blackmont Consulting
- Onboarded two startup clients and secured signed MOUs within 30 days.
- Managed onboarding documentation and maintained accurate data records for all client proposals.
Business DevelopmentClient OperationsProcess Documentation
Jan 2026 to Apr 2026
Project Management Intern · Skill Craft Technologies
- Analyzed Daraz against competitors like PriceOye to identify market gaps.
- Proposed an Open Parcel Verification feature to fix trust issues and win back high-value buyers.
- Built an async framework for distributed teams with a 12-hour time gap, eliminating midnight meetings.
Product StrategyMarket ResearchTeam Operations
June 2024 to Aug 2024
Retail Operations Intern · Tim Hortons
- Found user friction points using customer feedback and sales data.
- Redesigned the in-store journey in collaboration with the Head of Design.
- Increased the Customer Satisfaction Score by 17 percent in two months.
Retail OperationsCustomer ExperienceData Analysis